Challenges and Opportunities in Sri Lanka’s Overcrowded Railway System

Dulith Kasun
3 min readNov 4, 2023

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In Sri Lanka, the railway system serves as a vital mode of transportation for both locals and tourists. With its affordability and extensive network, the trains offer a convenient means of commuting and traveling between destinations. However, the widespread use of the railway system comes with its own set of challenges, primarily due to overcrowding and a lack of regulation.

Affordability vs. Overcrowding

One of the main reasons people endure the difficulties associated with train travel in Sri Lanka is the affordability of ticket prices. With a cost-effective fare structure, the railway system remains an attractive choice for daily commuters who work in the bustling capital, Colombo. As office workers from different parts of the country flock to Colombo, the trains become overpacked, leading to severe delays and accidents.

The overcapacity transportation trait has plagued the railway system for years. The rush-hour scenes are chaotic, with passengers hanging out of windows and sitting on the roofs of carriages. This not only endangers lives but also results in a loss of productivity due to the frequent delays.

The Culture of Ticket Evasion

The culture of overcapacity is further compounded by the prevalence of ticket evasion. In the crowded atmosphere, ticket checks are often lax or entirely absent, making it easy for passengers to travel without purchasing tickets. While this facilitates the budget-conscious commuter, it puts added pressure on the already strained railway system. Efforts to tackle ticket evasion and improve the passenger experience are sorely needed.

Beggars and Sellers on Trains

A unique aspect of train travel in Sri Lanka is the presence of beggars and sellers. These individuals are a common sight on trains, and their activities raise both social and public health concerns.

Begging on trains has become a lucrative business for many. Organized mafia teams deploy beggars to collect substantial amounts of money from passengers. Their persistent presence and aggressive tactics have made passengers wary and uncomfortable during their journeys.

Sellers, on the other hand, offer a wide range of goods, from children’s items and books to water bottles and beverages. However, the quality and authenticity of these products are not always guaranteed. Additionally, food sellers who carry open baskets of short eats throughout the train pose potential health risks, as these open food items can become breeding grounds for germs and bacteria.

The Need for Regulation

To address these issues and enhance the railway experience in Sri Lanka, regulatory measures are essential. The Sri Lankan government and relevant authorities should consider implementing a comprehensive set of regulations to manage overcrowding, ticket evasion, and the presence of beggars and sellers on trains.

Regulation should aim to streamline ticketing processes, discourage ticket evasion, and improve safety measures during peak hours. This includes a more rigorous approach to ticket inspection and passenger limits to ensure everyone’s safety. Investments in infrastructure and modernization can help expand the capacity of the railway system, making it more efficient.

Furthermore, addressing the issue of beggars and sellers requires a multifaceted approach. Regulation should include restrictions on aggressive begging, as well as the implementation of hygiene and quality standards for items sold on trains. Education and awareness campaigns can inform passengers about these standards and empower them to make informed choices.

In conclusion, while Sri Lanka’s railway system offers an affordable and accessible mode of transportation, it faces significant challenges related to overcrowding, ticket evasion, and the presence of beggars and sellers. Regulatory measures are necessary to address these issues and improve the overall train travel experience. By striking a balance between affordability and regulation, Sri Lanka can ensure its railways remain a convenient and safe means of transportation for all.

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Dulith Kasun
Dulith Kasun

Written by Dulith Kasun

"Insightful Horizons by DK : Exploring Ideas, Innovation, and Society"

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